Customer Service Advisor - (25k) - Dungannon

VANRATH are delighted to be assisting a major Construction Client with the Recruitment of Customer Service Advisor to join their growing team in Dungannon.

Salary -£23,000 - £25,000 + Benefits Package

Hours -Mon-Fri-09:00-17:00

Responsibilities:

• Manage email & telephone enquires both internal & from the public.
• Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
• Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
• Scheduling appointments, meetings, ensuring diaries are kept up to date.
• Maintaining accurate records.
• Provide support to the wider response maintenance team.

Essential:

• Previous administrative experience desirable, (not essential as full training will be given).
• Be able to demonstrate reliability, flexibility, and adaptability.
• Ability to work on own initiative, work accurately under pressure,
• Excellent computer knowledge including MS Office
• Strong planning & communication skills.
• The ability to work on your own and as part of a team.

For more information on this role please contact Phil Doherty @VANRATH

‘’Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.’’

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‘’VANRATH were an incredible help in finding me my new position. Within a day or two of uploading my CV to the platform, VANRATH were already on the phone looking to get to know me and my interests and motivations better. This consideration was then carried through to their job searches and reflected in the opportunities they then offered to me. I felt that they understood what it was I wanted from my career and cared enough to guide me with respect to that, even if it meant not necessarily jumping at the first opportunity that arose.’’