Account Manager (Lisburn + Hybrid) (25k+)

VANRATH have partnered with leading provider of advanced solutions to the civil, environmental and geotechnical construction markets.

This is a fantastic opportunity for any Sales experienced individual to join a longstanding company that offers many routes for progression.

Salary
£25,000 + 5% Bonus. Excellent benefits including performance bonuses and development opportunities.

Responsibilities:

• To develop and secure sales opportunities of the companies products and services; reactively or proactively
• To promote the Company through proactive development and monitoring of customer relationships and managing their expectations
• Use of CRM, SAP and other company business system tools to ensure accurate project, enquiry, quotation, order, invoicing and other processes associated with commercial enquiries
• To be the front line of inbound enquiries to the company by displaying a professional and efficient telephone manner and approach to customers
• Use of CRM to ensure follow-ups are made on enquiries to maximise opportunities to sell company products
• Take an active involvement in any marketing activities in association with the Regional and Marketing teams
• To attend any meetings as appropriate to provide product support and customer service if required
• Develop a practical knowledge of the Company’s products and solutions by working closely with the national and centralised technical resources
• To maintain, in liaison with the Sales & Purchasing Manager, a standardised approach to pricing across the sales function
• Interact with external warehouse/haulage and in-house Supply Chain resources to ensure efficient delivery service to our clients
• To follow the business processes necessary to facilitate and comply with office processes and procedures, from the point of initial contact with the customer to completion of the project
• To minimise commercial risk to the company through effective credit management of clients
• Working with Sales & Purchasing Manager to deliver the processes to ensure the efficient and accurate management of stocks
• Ensure timely invoicing and accurate stock control
• Maintain and manage the specialist tool hire system as required
• Maintaining the Company’s commitment to ISO 9001:2008 including championing Customer Satisfaction and identifying and pursuing areas of continuous improvement to customer service

The Ideal Candidate:

• Proactive and able to manage priorities
• Positive, energetic and confident person
• Well organised and able to work to deadlines
• Strong and persuasive communicator
• Initiative and confidence to promote new ideas
• Proven administration and time management skills
• Team player

The Skills:

• IT literate – Office Suite (specifically Word, Excel and Outlook)
• CRM literate and able to coach others in its successful use
• SAP capability an advantage
• Knowledge of the construction industry would be advantage but not essential