Our client, based in Mullusk is looking for a x2 Admin Officers to join their team
Job Description:
- Customer Services Branch (CSB) provides the administrative support within the departments (DAERA) network of local offices.
- The objective is to improve the effectiveness and efficiency of services delivered by the Department to its customers, predominantly farmers, farm families and rural dwellers.
- It seeks to ensure that the majority of customer enquiries are satisfactorily resolved at the first point of contact. Customers are given a choice of communication channels and can access the Department’s services remotely by phone, fax, e-mail, online and post, or in person at a department Direct office.
Key Responsibilities:
- Maintain and update data on spreadsheets and other systems
- Process movement documents and registration of animals
- Communicate with customers face to face via telephone standards and guidelines
- Front desk / counter duties
- Prepare letters and correspondence
- Provide departmental services to customers following standards and guidelines
- Attend training and development sessions as required
- Provide support for ad hoc exercise and perform post/courier duties
- Other admin duties
Essential Criteria:- 5 GCSEs Including Maths and English (certificate proof)
- Excellent IT skills, including use of Microsoft Word and Excel
- Good communication skills
- Ability to use own initiative
Wage:
- £12.36ph (weekly)
Location:
- Castleton House, 15 Trench Road, Grange of Mallusk, Mallusk, Newtownabbey, BT36 4TY
Start Date:
- ASAP
Length Of Assignment:
- Up to 51 weeks
Work Pattern:
- 37 hours per week Mon to Fri, 9am - 5pm
Please send your CV via the link or email