Convergys

130,000 Employees. Unlimited Opportunities.

As one of the largest global players in the contact centre industry, with over 130,000 employees worldwide, you’ll be joining a team of people who are passionate about delivering great experiences for customers - a team that is trusted to run customer services, technical support and sales operations for household names in Financial Services, Telecommunications, Retail, Technology and Utilities.

Now established in the UK for over 20 years, we’re looking for people to support our continued growth across 9 locations in Manchester, Newcastle, Belfast and Derry/Londonderry.

We offer a supportive environment where people can learn and grow with us, with first class training and career pathways to take you where you want to go. Our NVQ programmes are a great, flexible way of learning on the job, and developing new, specialist skills to help you become a master at what you do. We believe in supporting our emerging talent, that’s why over 80% of our managers are home-grown, and more than 250 people in the UK took the next step in their career with us last year.

There's some great rewards and benefits on offer too, including medical and dental cover, and mobile phone discounts.

Walk into any of our contact centres and you’ll feel the buzz and energy about the place. There's always loads going on, from fun days to fundraisers, to smaller team events. There's something for everyone, and we’d love you to be part of it.