Telephony Engineer

Telephony/Network Communications Engineer
This telecom solutions provider is seeking a highly skilled Network Communications Engineer with current telephony manufacturer certification to join their team. The ideal candidate will be responsible for designing, installing, and maintaining complex network communications systems for their clients.
Responsibilities:

• Responsible for the installation and support of the equipment at customer’s premises to ensure effective service within agreed time scales and to the standards required by the company
• Ensure the appropriate level of liaison between accredited partners, sales and customers is delivered to maintain an efficient and effective service
• Plan and co-ordinate effective training, ensuring the customer has a sound understanding of the product and the benefits it can offer.
• Complete the required documentation and reporting in respect of the installation, configuration and commissioning of equipment as required
• Responsible as required for the provision of office-based technical support internally and externally
• Ensure all projects you have been assigned are carried out effectively to achieve the agreed goals and targets
• Responsible as required for onsite maintenance
• Ensure you establish and maintain appropriate internal and external communication

Requirements:

• At least 2 years’ experience within an enterprise telephony communications engineering/IT field-based role
• Current certifications from leading telephony manufacturers – Mitel, Cisco, Avaya.
• Strong knowledge of network protocols, including LAN / WAN solutions
• Experience with VMware and Linux
• SIP certification or relevant experience
• Experience of working with Mitel enterprise telephony portfolio of IP Telephony solutions or equivalent
• Evidence of ability to investigate issues, analyse and present options for achieving resolution

Demonstrable ability to successfully receive technical training, subsequently deploying the imparted knowledge to best advantage

• Ability to work independently and as part of a team
• Evidence of ability to investigate issues, analyse and present options for achieving resolution
• Excellent written and verbal communication skills
• Valid UK driving licence
• Availability to travel and work flexible hours as needed (on-call rota)

This organisation offers a competitive salary, opportunities for growth and advancement and a range of benefits. If you are a motivated and experienced telephony Communications Field Engineer with a passion for technology, get in touch!

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