Clerical Officer

Do you thrive in fast paced patient centred environments? Do you want to make a difference to patients and service users? If so Randstad want to hear from you!

Due to continued demand across the Northern Ireland Health service we are keen to hire a proficient and adaptable Administrator / Clerical Officer that will be accountable for all aspects of administrative support to assist the senior management teams in operating departments efficiently ensuring patient needs are prioritised and associated correspondence and appointment schedules are managed effectively.

Benefits:

• Band 2 & Band 3 posts available
• £11.45 - £11.67 pay rates
• 37.50 hours per week Monday to Friday (part time also considered)
• Enhanced holiday package - up to 37 days per year including public holidays
• Pension
• Training & ELearning to aid development
• Immediate start date
• Lisburn Lagan Valley

Requirements:

• At least 6-12 months relevant experience within a Administration or Clerical capacity essential
• Previous experience within a Health & Social Care Trust or Medical setting would be highly advantageous
• Effective communicator
• Strong organisational & time management skills
• Proficient user of MS Office
• Strong data entry skills
• Patient focused approach
• Team player with flexibility to support and encourage coworkers
• Ability to work under pressure in a fast paced environment

Responsibilities:

• All aspects of Clerical support to management teams to include duties of filing, processing mail, photocopying, report preparation, case management & appointment scheduling
• Answering telephone enquiries
• Volume Data entry & schedule management, waiting list updates and referrals
• Updating patient files and records using a computerised system
• Handling patient enquiries
• Engaging with clinical and management teams
• Multi tasking in fast paced hospital, ward, patient facing & back office departments

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.