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Kim Mawhinney

Kim Mawhinney Head of Art

The Welcome People

  • 6 Market Place,
  • London,
  • W1W 8AF

Phone: 02074368762  

Welcome Ambassador

Location: Belfast

Salary: See Job Description

Apply for this job
  • Added
    3 weeks ago
  • Closing Date
    5th Apr 2017
WP/WA-0317

Job Summary

Employer
The Welcome People
Job Location
Belfast
Salary
See Job Description
Closing Date
5th April 2017
Employment Type
Permanent Full-Time
Sector
Hotel & Catering   Travel & Tourism  
Job Role(s)
Tour Guide
Tourism Officer
Minimum Experience
Not Disclosed
Qualifications
Not Disclosed
Employer Type
Company
Contact
The Welcome People

About the job

Job Title: Welcome Ambassador

Location: Belfast

Salary: £8.40 per hour

Position: Permanent/ Full Time

Sector: Hospitality & Catering

Love Belfast and want to share your passion for the city with millions of visitors? This is the job for you. We are looking for an additional Welcome Ambassador to provide a warm welcome to visitors and residents in the vibrant city of Belfast. The successful Welcome Ambassador will earn £8.40 per hour and will based in Belfast.

As a Welcome Ambassador you will direct visitors to their business destinations, food/hospitality venues and visitor attractions and be on hand to offer general advice and guidance to ensure they get the most from their visit and leave with a great impression of Belfast.

As the main point of contact for people visiting the city, the day-to-day responsibilities of the Welcome Ambassador includes:

  • Provide a warm and professional welcome to visitors and residents
  • Patrol designated beats and offer information and assistance to shoppers and other visitors to the area
  • Be pro-active by approaching customers and those who look to be in need of assistance
  • Actively promote the area, observe and react to customers’ needs and requests
  • At all times, act in a courteous and professional manner, remembering your position as an Ambassador for the client
  • Visit the stores in the area to promote all the activities of the Business Improvement District
  • Liaise with Police, store security staff/managers on any relevant matters, offering assistance when required
  • Monitor incidents of anti-social behaviour and deal with or report as necessary – if police presence required, this should be requested through the control room.

The successful Welcome Ambassador should possess the following qualities:

  • Big personality
  • Excellent customer service skills
  • Able to think on their feet
  • Common sense
  • A genuine desire to deliver a quality service with a smile
  • A passion for Belfast
  • Ability to speak additional languages, is an advantage

These are full time positions starting immediately. Working Monday – Friday with occasional weekend working. Average working hours will be 40 hours per week.

If you would like to apply for the Welcome Ambassador position based in Belfast, please send your CV along with a covering letter explaining why you believe you are suitable for the role.

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The Welcome People

  • 6 Market Place,
  • London,
  • W1W 8AF

Phone: 02074368762  

Apply for this job Applying for:
Welcome Ambassador

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