Floating Support Worker

AGE north down & ards

Bangor, Co. Down

  • Salary:

    See Job Description

  • Added:


  • Closing:



The AGE north down & ards (AGEnda) vision is to ensure that older people in the Ards and North Down area are comfortable with growing older. AGEnda’s purpose is to support older people to live healthy, independent, and fulfilling lives.

Floating Support Service:

Floating Support is a free, short-term service and is delivered by a support worker to residents aged 65+ living in the Ards and North Down Council area. The Floating Support worker will meet/visit clients at home om a regular basis and provide advice, information, and practical help, to make it easier for older people to maintain their independence in the home and community.

Floating Support involves a range of services, such as:

  • Advice on housing rights and responsibilities. Welfare rights advice
  • Information on local facilities
  • Help with claiming benefits, budgeting, paying bills and debts
  • Learning to plan meals, shop and cook
  • Networking with specialist support agencies to meet individual needs

Main Purpose of the Position:

  • Visit service users in their own homes

- ACCESS NI check required to be completed
- Required to wear and use PPE in compliance with current government recommendation

  • Assess Service User’s individual support needs
  • In consultation & agreement with the Service User and others where appropriate, devise and implement suitable support plans
  • To work in an empowering/enabling way with service users, as agreed in support plans FSW05.22
  • Empower the Service User to access local services and encourage active participation in the community to promote a better quality of life e.g. housing, Health & Social Services care professionals, welfare & benefits, advocacy agencies, community hubs
  • Empower Service User to live as fully and independently as possible within their local community, by supporting them to develop life management skills and remain independent in the areas of budgeting, cooking, shopping and maintaining their dwelling
  • To research and provide Support & Signpost service
  • To maintain high quality records of contact with service users and any outside professionals or agencies
  • To accurately maintain records of ‘service users’ progress and report changes or concerns to the Team leader with due regard to client confidentiality
  • Attend training and meetings relevant to the post
  • Understand confidentiality and adheres to all AGEnda policies


  • AGE north down & ards is an equal opportunities employer, and all staff are expected to adhere to the Equal Opportunities Policy throughout the course of their employment.
  • This job description is not definitive or restrictive and will be open to modification to meet changing needs.
  • Fixed term contract until March 2023

LOCATION: 24 Hamilton Road, Bangor, BT20 4LE

SALARY: £9.50 per hour

HOURS: 12 hours to be agreed with Job Share, 3 mornings a week, 4 hours per day

Closing Date: Monday 23rd May 2022 at 12 noon.

Job Description & Application form available from webpage by clicking APPLY NOW.

Job Snapshot

Job Type
Not Disclosed
Charity and Voluntary, Childcare & Social Work
Job Roles
Support Worker
Min Experience
Not Disclosed
Employer Type
Bangor, Co. Down
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Employer Details

AGE north down & ards

24 Hamilton Road ,
Bangor ,
BT20 4LE

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Floating Support Worker

  • Bangor, Co. Down
  • Salary: See Job Description
  • Closing: Today

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