Let’s make passion pay
We started from one belief: that businesses deserved better. Those people pouring their hearts into their passion should get paid reliably, efficiently and affordably. So we decided to shake up the payments industry for good.
From humble beginnings, we've become one of Europe's fastest-growing FinTech companies, winning numerous awards (including the Tech Track 100, National Business Awards, the Europe-wide Inc 5000 and Sunday Times Best Companies To Work For).
Our Northstar is to become the most trusted payments provider. We're putting our customers at the heart of payments, taking control of the end-to-end process and ironing out the industry’s kinks.
Our employees are rule-breakers, risk-takers and change-makers. They live by our values of curious, relentless and customer-obsessed.
Work somewhere where passion gets you noticed. Brings your ideas to life. Gets you ahead. Puts more in your pocket. And rewards you for the impact you make on customers’ lives.
We’re looking for inspiring Tele-Appointing Agents to join our team in Belfast. To go above and beyond to make payments painless, security simple and compliance easy for our customers. Ensuring we deliver an outstanding customer experience on every occasion, to every customer.
Don’t pour your heart and soul into making your boss look good. At some huge company, where you’re just a little fish. The kind of place where hierarchy holds you back. Work somewhere where passion gets you noticed. That brings your ideas to life. Gets you ahead. Puts more in your pocket.
We’re not looking for the ordinary. Or people who think good is good enough. We’re after the ones who stand out. With fire in their bellies. Light behind their eyes. A spring in their step. And brains that burst with ideas.
Say goodbye to the commonplace. And hello to a different place.
What you will do….
- Successfully generate appointments for field sales agents to follow up on.
- Demonstrate continuous improvement in departmental KPIs (Productivity, appointment volume, conversion, cost per appointment).
- Successfully handling a pipeline of customers and ensuring all communication levels are up to date and current.
- Ensure all customer records are kept up to date accurately.
- Ensure correct procedures are adhered to with regards call handling and dis-positioning.
- Provide first class customer experience to potential new customers and portray the company in a positive manner at all times.
Who we are looking for…
- A proven track record of working in a fast-paced, target driven environment.
- Proven track record of achieving above and beyond expected KPI’s.
- Contact Centre/Door to Door sales experience would be preferable.
- Ability to use own initiative to manage own performance.
- Ability to understand productivity KPI’s and ability to adhere to them.
- Exceptionally strong communication skills.
- Resilient, Hardworking and likes to be in control of their own earnings.
- Highly numerical and KPI driven individual.
- An outgoing, assertive, motivational and persuasive character.
- Capable of working under pressure within a very fast-moving environment.
What you will get…
For your growth - LinkedIn Learning and Culture Amp
For your network - Social Clubs, Annual Celebrations, Mobfit cook-a-longs, #stayconnected slack channels and more
For your mind - Employee Assistance Programme, Mental Health Channels and our #time-to-talk slack channel
For your fitness - Fitness classes onsite (currently online) including Yoga, barre, HIIT, boxing etc
For your security - Life Insurance, Enhanced Parental Leave, Pension Plan
For your pocket - Season ticket and parking loans, cycle to work scheme and discounts on car insurance, beauty products, electronics, cinema tickets, groceries and more.
£22,000 per year + commission on every appointment booked.
We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability - whoever you are, if you’re curious, relentless and customer-obsessed, we want to hear from you.
For further information and to submit your application, click APPLY NOW