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Medical Receptionist (Part-time Permanent)

Lynda Jacobs Recruitment

Belfast, Newtownabbey, Dunmurry

  • Salary:

    See Job Description

  • Added:

    08/02/2019

  • Closing:

    01/03/2019

My Client based BT13 area of Belfast require a permanent Medical Receptionist to join their team on a part-time basis.  Reporting to the Practice Manager you will provide a point of contact for patients; to assist in the day to day running of the surgery; to act as a point of communication between patients, doctors and other medical staff.; to provide a full and comprehensive clerical service in all areas of the practice.

Reception Duties:                   

  • Receive, direct and deal with patients appropriately and with courtesy. 
  • Answer telephones promptly and efficiently. Deal with patient requests and queries as per practice procedures. 
  • Respond to all queries and requests from other visitors / callers.  Transfer calls and  messages as appropriate.
  • Process orders for repeat and acute prescriptions as per practice protocols; operate on-line
  • prescription ordering service daily as per practice procedures.
  • Respond to all queries and requests from doctors, nurses and manager.
  • Record requests for home visits as per practice protocol. 
  • Process requests for ambulance transportation where indicated.
  • Ensure emails and faxes received are distributed and dealt with promptly.
  • May be required to chaperone doctor in the absence of the practice nurse
  • Ensure reception and waiting areas are kept neat and tidy.
  • Report matters affecting health and safety and security to practice manager.
  • Sort incoming patient correspondence as per practice protocol and scan mail onto computer system as per practice protocol in a timely and accurate manner.
  • Retrieve and re-file records when required, ensuring that strict alphabetical order is adhered to
  • Ensure records are kept neat and tidy and in good repair with all necessary information
  • recorded correctly on the outer cover.
  • Ensure that the consulting rooms are prepared in readiness for each consulting session, checking full range of forms and re-stocking as required.
  • Ensure that the consulting rooms are checked at the end of each consulting session and are
  • left tidy and secure.
  • Open up premises at the start of day, set alarm to day function, switch off re-direct on telephone, switch on computers and make all necessary preparations to receive patients.
  • Ensure computers are switched off as per practice protocol.
  • Ensure re-direct on telephone is switched on.
  • Secure premises, ensuring internal lights off and alarm activated.
  • Organise refreshments for meetings as required. 

Essential Criteria:

  • Previous experience in a similar role to include telephone & face to face contact (Previous proven experience in a GP surgery advantageous)
  • Fully computer literate
  • Excellent communication & organisational skills
  • Educated to GCSE grades A – C including English & Maths
  • Flexible approach to work.
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • An ability to use own judgement, resourcefulness, personal initiative and knowledge to
  • respond to patients’ enquiries and requests

16 hours per week over 2 days (days to be agreed)

On-site Parking

£8.58 per hour

To apply for the above vacancy please forward your CV via the link below or contact our office on 028 91464971

Job Snapshot

Job Type
Permanent Part-Time
Qualifications
GCSE
Sector
Secretarial & Administration, Medical & Healthcare
Job Roles
Administrator, Receptionist, Co-ordinator
Min Experience
See Job Description
Employer Type
Recruitment Agency
Contact
Lynda Jacobs
Location
Belfast, Newtownabbey, Dunmurry
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Employer Details

Lynda Jacobs Recruitment

17,
Rockfield Glen,
Bangor,
Co. Down,
BT19 7SF

Job Ref:

1324

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