Donard recruitment are currently recruiting for a Service Desk Coordinator to join an established, family owned M&E contractor at their office in North / South Down.
The successful Service Desk Coordinator will be tasked with coordinating engineers and materials to ensure jobs and projects are running on time and answering client technical queries when possible to help reduce engineer call out.
Service Desk Coordinator Criteria:
- Previous experience as a Service Desk Coordinator within a Fire & Security, Facilities Management or Electrical Contracting business
- Possess some technical / electrical / facilities knowledge to help clients and customers with initial problems
- Strong organisation skills and be confident in coordinating engineers to jobs, ordering materials and helping with all aspects of the business
- Experience with Microsoft office suite is essential as well as excellent communication skills and a willingness to learn
In return the successful Service Desk Coordinator will be rewarded with career progression, an opportunity to learn all aspects of an Electrical contractor, career investment to obtain necessary qualifications and the opportunity to learn from more experienced engineers to further their own skill set.
Location: County Down
To apply for this role please click on the link below to submit your CV or call Michael at Donard on 02890996195