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Scheduler / Operations Coordinator

Staff Source Ltd

Co. Down, Castlewellan, Belfast

  • Salary:

    £30,000 - £40,000

  • Job Type:

    Permanent Full-Time

  • Added:

    29/11/2024

  • Closing:

    29/12/2024

My client is a leading local business with over 25 years’ experience of designing, supplying and installing high-quality air ventilation and heat recovery systems to both the domestic housing sector and light commercial market. Their customer focused approach has seen them become a trusted partner to many contractors, developers, self-builders and social housing organisations across Northern Ireland and beyond.

They now seek to recruit a Scheduler / Operations Coordinator to oversee and manage the setting of service appointments, installations and maintenance call outs. This role ensures that field technicians and installation crews are efficiently coordinated whilst maintaining a high quality service to customers.

Role will involve: -

- Scheduling of service appointments and installation work.

- Communicate with customers to confirm appointment times.

- Manage resources and plan stock to fulfil scheduled jobs.

- Monitor team schedules to maximise efficiency and minimise downtime.

- Maintain accurate records on company systems, ensuring all work orders are up-to-date and correctly logged.

- Act as the main point of contact for field technicians and customers.

- Monitor service delivery times, team efficiency and customer satisfaction.

You will have the following: -

- Have strong organisation skills with good attention to detail.

- Be a multi-tasker who enjoys working to deadlines.

- Possess excellent communication and interpersonal skills.

- Demonstrate sound problem-solving and decision-making ability.

- Be IT proficient and experienced in MS Word, Excel etc.

- Having a geographical knowledge of NI is an advantage.

Ideally, you’ll have 2+ years’ experience in scheduling, dispatch or operations co-ordination; preferably in the HVAC, ventilation or construction industries.

Starting salary of £30,000 plus bonuses. Hours of work are Mon-Fri 9-5pm or 8-4pm from smart offices near Castlewellan. 28 days holiday, pension. Retirement Plan Options. Health, dental, and vision insurance. Office-based with some remote / hybrid coordination options.

Interested? Contact Bill Ashe at Staff Source by sending in your CV using the apply link.

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Matching this job role: Scheduler

Staff Source Ltd

View Employer Profile

The Mount Business Centre ,
2 Woodstock Link ,
Belfast,
Antrim,
BT6 8DD

Job Ref: ST4038

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