Administrator

Administrator

An exciting opportunity has arisen for an experienced Administrator to join a leading organisation based in Holywood.

This is a Full-Time, Temporary Position – with an immediate start (has the potential of being made Permanent thereafter).

Working hours: Monday – Sunday: 9am – 5pm (37.5 hours per week) – hours to be agreed with manager. (occasional Bank Holiday cover will be required).

With an hourly rate of £11.44 per hour.

Access NI check required.

Job Role:

You will be responsible for providing efficient and accurate administrative support to the Department and other corporate service functions. This will include the responsibility of maintaining records, processing confidential and highly sensitive data, and completing ad hoc administrative work. Occasional cover for answering and directing calls on reception cover.

Essential Criteria:

• NVQ Level 3 (or equivalent) in Business Administration OR 5 GCSEs (or equivalent) to include a minimum level ‘C’ grade in English language and Maths (in the case of qualifications not meeting the requirements, 4 years’ experience within a similar role required.
• With the NVQ Level 3 qualification: At least six months experience working within an office environment OR with the 5 GCSEs: A minimum of 2 years relevant experience in a similar post.
• IT proficient with the use of Microsoft Office to include Word, Excel and Outlook.
• Excellent communication skills both written and verbal, with the ability to communicate with stakeholders at all levels.

Main Duties and Responsibilities:

• To provide general support and assistance to the Registered Managers, Deputies and on occasions the Group Leaders.
• Processing and recording Incident Reports to ensure compliance with all Service Level agreements / Statutory Stakeholders’ requirements.
• Preparation and maintenance of existing summary incident reports.
• Maintaining accurate and secure records of service users’ information.
• Collation and recording of monthly staff attendance record reports.
• General typing and filing duties.
• Ensuring service user data confidentiality.
• Attend meetings, take notes and issue minutes and prepare accurate reports when required.
• Assist with maintenance and coordination of supervision records for the workforce.
• Assist the Managers with day-to-day correspondence with staff, regulatory bodies and all relevant stakeholders.
• Providing information as requested by RQIA and Trusts.
• Provide Reception cover as directed.
• Receive incoming telephone calls, handle queries, operate switchboard and forward accurate messages.
• Meet and greet visitors and staff and provide hospitality as and when required.
• Record, file and retrieval of information.
• Provide reports, queries and mailing from existing databases.
• Any other administrative duties as required.