The Hotel Receptionist of the Year 2020 competition has launched.
The search is on for Northern Ireland’s top receptionists with the launch of the Northern Ireland Hotels Federation (NIHF) Hotel Receptionist of the Year 2020 competition. The competition, which has run for nearly two decades, has three categories to acknowledge established teams, individuals and new providers.
A mystery shopping approach is used to determine the NIHF Hotel Reception Team of the Year category, while the individual Hotel Receptionist of the Year and Most Promising Hotel Receptionist of the Year (for those with under one year’s experience) categories are identified through a competency-based process.
NIHF President, Stephen Meldrum said: “The Hotel Receptionist of the Year competition demonstrates the industry’s commitment to celebrating people within hotels and it is one of the highlights of the NIHF calendar. The standard of entrants is exceptionally high with individuals’ professionalism and passion coming to the fore. Reception is an integral part of any hotel operation and it is an interesting role that offers flexibility, career progression and customer interaction.”
He continued: “It is important that we recognise those who provide exceptional service and reward them for the positive contribution that they make to the hotel sector.”
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