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Honouring Northern Ireland’s hotel heroes

27th June 2019

Northern Ireland Hotels Federation (NIHF) celebrates its 20th anniversary this year and to mark the occasion it is undertaking a number of initiatives to celebrate the talented people working in the sector.

President of the Federation, Gavin Carroll explained: “While guests often focus on the number of stars a hotel has when they are booking, hoteliers in Northern Ireland have long recognised that the true stars of the industry are the dedicated and hardworking staff. Their passion for the industry drives innovation and generates excellent reviews that encourage more visitors to come and sample all that we have to offer. Without such good people, working in so many diverse roles, our industry wouldn’t be thriving in the way that it is.”

He continued: “The NIHF celebrates its 20th anniversary this year and as a collective we’re keen to recognise those who make a hotel stay a truly memorable experience. We’re aiming to identify 20 stars, one to mark each year. These can be unsung heroes, long serving employees or someone who has been instrumental to the hotel’s success.

“We’re keen to celebrate these Hotel Heroes, to let their families and friends know that the job they do is valued and appreciated. By nominating cherished staff, members can reward those who are really making a difference, boost morale and recognise the key role people play in a business’s success.”

The stars of the industry will be honoured at a reception in The Observatory at Grand Central Hotel Belfast on September 10 and will be invited to attend the 20th Birthday Gala Ball at Hospitality Exchange.

Hospitality Exchange is Northern Ireland’s flagship hospitality conference and trade exhibition. It takes place on October 15 and 16 in Crowne Plaza Belfast and the annual event appeals to everyone working in the hospitality sector.

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